resume – Lindsey Sperber

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EXPERIENCE

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January 2018 – Present

Experience Designer

Freelance | Remote

Key Achievements

Created a collection of shareable, scalable, and reusable components that defined content, behavior, and interactions of the AllianceRX Walgreens Prime website, mobile app, and documentation, significantly reducing future development efforts
Successfully implemented information architecture into a new internal dashboard for Parscan by Medline, the largest privately held manufacturer and distributor of medical supplies, increasing order creation by 15%

Contributions

Adopts a design-thinking approach to empathize, define, ideate, prototype, test and implement engaging, emotional user-centered experiences

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February 2016 – Present

Learning Designer and ESL Teacher

VIPKid | Remote

Key Achievements

Communicated design solutions for the VIPKid teacher platform through high-level eLearning wireframes and prototypes and flow diagrams, improving the efficiency of primary user tasks by nearly 42%
Transformed culture and communication curriculum for more than 50 thousand teachers globally, reducing training time from four to two weeks, which drove $1+ million in savings for the company

Contributions

Instructs a broad range of student populations by putting the needs of the individual student first, possessing empathy and understanding the motivations of each student to improve the four necessary language skills of listening, speaking, reading and writing
Collaborates to design and develop learning solutions to educate the company’s teachers while simultaneously improving the organization’s performance

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September 2017 – December 2017

Experience Design Intern

Slalom Consulting | Chicago, IL

Contributions

Collaborated with an Agile SCRUM team of 9 to assess and enhance the digital experience of Slalom’s employee portal, improving the sites information architecture and implementing accessibility standards
Evaluated user and business requirements to generate wireframes and circulate initial design assumptions amongst key stakeholders which were refined based on feedback and delivered as high-fidelity visual design
Liaised with senior leadership and sought feedback and input through the use of clickable prototypes during weekly design demos to gather internal stakeholder feedback and lean user insights through onsite and remote usability testing

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RELEVANT EXPERIENCE

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August 2012 – March 2015

JOURNALIST, RADIO PERSONALITY, ANCHOR, REPORTER, EXECUTIVE PRODUCER, SOCIAL MEDIA DIRECTOR, PROMOTIONS DIRECTOR

WAMU 88.5, WJXT-TV 4, WFCF 88.5, FCTV NEWSCENTER

Contributions

Worked with 4 different stations including the Flagship National Public Radio station in D.C. in a variety of roles
Investigated and creatively crafted stories in an ethics-driven, team-oriented environment that instilled the importance of well-researched, original content and the value of teamwork
Enhanced ability to empathize with others, accept and embrace feedback and detach from an original idea
Researched topics, conducted formal interviews as well as “man on the street interviews,” and prepared audio and video for daily and weekly segments for the air

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EDUCATION

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August 2020

Northwestern University | Chicago, IL

M.S. in Information Design & Strategy (4.0 GPA)

A program for those with existing experience working in an information design field, the IDS program helped further my career as an Experience Designer through a broad set of classes focused on translating information and data into meaningful and pedagogically sound visual forms, narratives, and interfaces.

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December 2017

CareerFoundry | Online

Certification

Prepared students to ideate, design, implement and evaluate computer-based technologies, so they are useful and usable for end users. This interdisciplinary degree integrates concepts and methods from computer science, graphic design, and the social sciences.

Following a human-centered design framework, I created information and communication technologies (ICTs) such as six full-blown native iOS & Android mobile applications, dynamic websites and responsive desktop applications using Sketch. Particular emphasis was given to ICT evaluation, exploratory user research, information architecture, interaction design and prototype development.

Learned to apply the design thinking process to (primarily) Agile SCRUM environments.

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May 2015

Flagler College | St. Augustine, FL

B.A. in Communication, Minor in Advertising

Mastered the essential skills of Documentary and Broadcast Journalism in a hands-on environment where I conducted interviews and research, gained mastery in camera operations and lighting techniques, utilized editing suites, and interpreted media law.

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License: Contact The Fund for American Studies

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Society of Professional Journalists

SPJ

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[section_title align=”center” text=”Master”]

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[testimonial]

Osmaan Akhtar

User Experience Consultant at Slalom Consulting

“Lindsey is an extremely successful designer, and I am confident she has a terrific career ahead of her. She is eager to experiment with new ideas and storytelling techniques.”

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David S. Noffs, Ed.D.

Learning Designer and Lecturer at Northwestern University School of Professional Studies

“Lindsey was a student of mine in several courses in the Information, Design, and Strategy (IDS) program at Northwestern’s School of Professional Studies. Her work in learning environment design, instructional design, and UX design was always exemplary and among the very best from students within our program. Lindsey is organized, creative, digitally agile, and detail-oriented. In addition, she is an accomplished collaborator, exhibiting empathy, and flexibility with other students whilst working on group projects. Graduate studies at Northwestern University are rigorous and challenging. Lindsey met those challenges in every way and I have no hesitation in recommending her to an employer who is looking for an accomplished scholar and professional.”

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